How To Submit A ReturnUpdated a year ago
Purchased on bstore.com.au
If you purchased on bstore.com.au, head to our Returns Portal.
From here, enter your order number and the post code the order was sent to.
Within the portal, you'll be able to:
- Return for refund (standard refund, 3 - 5 days processing)
- Return for exchange
Purchased on a marketplace (Catch & OzSale)
If you purchased on a marketplace, head to the Australia Post Returns Portal.
From here, enter your order ID and email address.
Within the portal, you'll be able to:
- Return for refund
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